Refunds
RETURNS
We would certainly like you to have 'Happy Feet' therefore if you are not satisfied with your purchase please return within 14 days for a full refund of the product price.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it.
If you would like to process a return, please email us at info@happyfeetstoreuk.com or use the contact us form.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the outcome of your refund request.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (this is dictated by payment provider not us)
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We advise you to use a track-able service for your return to ensure we receive your items.